Coming Soon – New Customer and Financial Information System
The BLP Board of Directors approved contracting with National Information Solutions Cooperative (NISC) for a new Customer and Financial Information System (CIS/FIS) at their August 2017 meeting.
NISC is an information technology company that develops and supports software and hardware solutions primarily for utility cooperatives and telecommunications companies across the nation. As a cooperative, the Member-Owner users of its systems are the owners of the company. This unique aspect provides NISC with unparalleled working relationships and an inside understanding of utility industry operations, changes and requirements.
BLP staff has been working closely with NISC on all aspects of the system conversion to ensure a smooth transition. The new CIS system, scheduled to launch May 7, 2018, includes an improved online customer account platform more payment options and a new bill design. More information will be provided as we progress through the conversion process. We look forward to better serving our customer’s needs.
Read the complete January/February 2018 Plugged In Newsletter