Service Requests

Start, Stop or Transfer Service
To start, stop, or transfer service, please call Customer Service or stop in the Service Center at 1700 Eaton Drive, Grand Haven. In some cases, a service deposit may be required to start service.
Please contact our office for more information, M-F 8:00 am to 5:00 pm.
Customer Service: (616) 846-6250
Tree Trimming Request
The Board of Light & Power’s Tree Clearance Department works year-round to keep power lines safe and reliable by maintaining proper clearance around trees.


Net Metering / Solar
Discover how net metering and solar power can work for you.
Street Light Outage
See a streetlight out? Report it here.


Service Applications
Need to get new or secondary electric service to your new construction project? Reach out and we’ll take care of the details.