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We have been contacted by some of our customers indicating they have received calls from someone saying they need to purchase a prepaid debit card and make a payment right away to the caller or their electricity will be shut off.
This is a scam. We would like to remind our customers you should not give out any private information.
Some key points we'd like to emphasize include:
· We would not call customers and tell them their electricity is going to be shut off if they don't give us payment information.
· We would not initiate a call requesting payment or credit card information.
· If a customer receives a call requesting private information, they should not give it out unless they are sure of the identity of the person requesting it.
If you have any questions, please feel free to call our Customer Account Representatives at: 616.846.6250.