We have been contacted by some of our customers indicating they have received calls from someone who is saying they are from the Michigan Electric company and if they don’t make a payment right away their electricity will be shut off. The person calling is requesting credit card information.
This is a scam. We would like to remind our customers you should not give out any information.
Some key points we’d like to emphasize include:
– We would not call customers and tell them their electricity is going to be shut off if they don’t give us payment information.
– We would not initiate a call requesting payment or credit card information.
– If a customer receives a call requesting private information, they should not give it out unless they are sure of the identity of the person requesting it.
– If you have any questions, please feel free to call our Customer Account Representatives at: 616.846.6250.
The Grand Haven Board of Light & Power has partnered with a new vendor,
Michigan Energy Options, to provide our customers a refrigerator and freezer recycling service.
Call 1-866-341-8729 (press option 2) and a representative will schedule a pick up.
You can receive a $50.00 rebate for refrigerators and freezers
and an extra $15.00 for window air conditioners and dehumidifiers.
(Air conditioners and dehumidifiers must accompany a refrigerator to qualify for pick up.)
All refrigerators and freezers must be at least 10 cubic feet and in working condition.